BeneScript has differentiated itself in the marketplace by offering customer-driven pharmacy benefit management (PBM) services that deliver plan sponsor value, superior customer service, and member satisfaction. Our benefit plans are based solely on what is clinically appropriate and cost-effective – a very real benefit of being one of the only privately owned, independent pharmacy benefit managers.
We are involved in every aspect of our clients’ prescription drug benefits, start to finish. From needs assessment through implementation, we work closely with you to ensure a smooth transition. Every plan sponsor is assigned a dedicated team of highly trained pharmacy benefit specialists who provide daily administrative and operational plan support, review, and analysis. Our consulting experts provide recommendations for maximizing plan savings and participant satisfaction through clinically sound programs.
Our Commitment: Outstanding Service
The quality of customer support offered by a company is a direct measure of that company’s commitment to its customers. At BeneScript, we are wholly committed to you and your plan participants, and to providing the highest level of customer support. That’s the reason we provide ongoing staff training and regularly monitor calls for quality assurance, accuracy of information, and problem resolution. Our commitment to our customers extends to providing our pharmacy benefit specialists with access to real-time systems that enable immediate and accurate responses to plan benefit, claim history, and pharmacy network questions.
Our goal is to provide you, your plan participants, and pharmacists with the friendly, responsive assistance they expect and deserve. You can be confident that our team is here to support you every step of the way.
BeneScript’s parent company – Greenwood Village, CO-based HealthTrans – is a healthcare management solutions company, providing pharmacy claims processing, comprehensive PBM services, medical claims processing, clinical programs, benefits administration services, mail order options, and discount healthcare programs.